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Remote Help Desk Specialist - Tech Support & Client Service

Remote / Online - Candidates ideally in
Portsmouth, Virginia, 23703, USA
Listing for: Smart Start, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 24796 - 30307 USD Yearly USD 24796.00 30307.00 YEAR
Job Description & How to Apply Below

Smart Start, Inc. in Portsmouth, Virginia, is seeking a remote Help Desk Representative to handle inbound calls from technicians in the field and make outbound follow-ups, delivering professional client service and timely resolutions.

The full-time, non-exempt role requires a high school diploma, proficiency with the Microsoft Office suite, strong communication, keen attention to detail, and the ability to multitask calmly under pressure while maintaining confidentiality.

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