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Customer Service Researcher - Remote Eligible

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: Department-of-Finance
Remote/Work from Home position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Location: New York

NYC Department of Finance is seeking two Customer Service Researchers for the Research and Correction Call Center units. You will handle intake and scanning of documents for city recordation, support taxpayers via phone and email, and assist with land records and cashiering.

Responsibilities include navigating the City Register process and the ACRIS system, preparing cover pages, and supporting special projects while ensuring timely processing and data accuracy.

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