Remote Healthcare Customer Guide Advocate
Remote / Online - Candidates ideally in
Eden Prairie, Hennepin County, Minnesota, 55344, USA
Listed on 2026-07-27
Eden Prairie, Hennepin County, Minnesota, 55344, USA
Listing for:
Guidehealth
Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Guidehealth is a remote-first healthcare company focused on delivering value-based care through patient engagement and care coordination. The Customer Guide Engagement Specialist role involves guiding members and providers through benefits, programs, and support services with empathy and clear communication.
You will conduct inbound and outbound outreach, answer inquiries, and educate customers on plan benefits while protecting PHI and complying with HIPAA.
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