Remote Senior Bilingual Complaints Advocate - Spanish
Remote / Online - Candidates ideally in
Smyrna, Kent County, Delaware, 19977, USA
Listed on 2026-07-27
Smyrna, Kent County, Delaware, 19977, USA
Listing for:
Capital One
Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service
Job Description & How to Apply Below
Capital One is seeking a Work From Home Bilingual (Spanish) Senior Complaints Coordinator (USPAN) to deliver exceptional customer service from home within a 100-mile radius of listed locations. The role requires strong empathy, problem solving, and adherence to regulatory standards while maintaining high service levels.
You will investigate complaints, de‑escalate issues, and collaborate with teams to drive process improvements.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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