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Bilingual Technical Support Pro — Remote & Customer Advocate
Remote / Online - Candidates ideally in
Reading, Berks County, Pennsylvania, 19610, USA
Listed on 2026-07-27
Reading, Berks County, Pennsylvania, 19610, USA
Listing for:
Amazon
Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Ring is seeking a bilingual Technical Customer Support specialist to assist Spanish and English-speaking customers with device and account issues, including security concerns. This role emphasizes listening, learning, and problem-solving in a fast-paced environment.
You will handle chat, email, and voice interactions, document issues in Salesforce, and collaborate with Ring teams to resolve incidents and improve the customer experience. Flexibility to work varied shifts is required.
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