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Remote Renal Care Navigator & Onboarding Specialist

Remote / Online - Candidates ideally in
Deerfield, Lake County, Illinois, 60063, USA
Listing for: Vantive
Remote/Work from Home position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 48000 - 60000 USD Yearly USD 48000.00 60000.00 YEAR
Job Description & How to Apply Below

Vantive is seeking a dedicated specialist to manage complex customer needs end-to-end across order fulfillment, patient onboarding, and service resolution for new Renal customers.

You will be the primary contact for customers and internal partners, using independent judgment to navigate workflows, balance service quality, and drive timely resolutions without unnecessary transfers. Strong empathy and critical thinking are essential to meet KPIs.

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