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Remote Retention Specialist: Customer Loyalty
Remote / Online - Candidates ideally in
Leonardtown, St. Mary's County, Maryland, 20650, USA
Listed on 2026-07-27
Leonardtown, St. Mary's County, Maryland, 20650, USA
Listing for:
Cogeco Inc.
Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Breezeline is seeking a Retention Specialist to engage customers and reduce service disconnects. You will use discovery to identify pain points, position new solutions, and upsell products to improve the customer experience.
Responsibilities include handling escalations, proactive retention efforts, and converting legacy offers to enhanced services. Strong CRM skills and a high school diploma are required.
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