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Remote DME/HME Customer Support Specialist
Remote / Online - Candidates ideally in
Rochester, Olmsted County, Minnesota, 55905, USA
Listed on 2026-07-27
Rochester, Olmsted County, Minnesota, 55905, USA
Listing for:
DRUM Associates
Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
DRUM Associates is seeking a Customer Service Representative to support patients, providers, and healthcare partners throughout the medical equipment ordering cycle. This role focuses on accurate order processing, handling inquiries, and coordinating documentation to ensure a positive patient experience from start to finish.
Ideal candidates bring 2+ years in customer service, strong communication skills, and comfort with learning new systems.
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