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Enterprise Customer Success Leader — Remote
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-28
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
KnowBe4, Inc.
Remote/Work from Home
position Listed on 2026-07-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
KnowBe4, Inc. is seeking an experienced Customer Success Manager (Enterprise) for a remote US-based role. You will manage high‑value enterprise accounts, onboard new customers, drive renewals, and identify add‑on opportunities to maximize lifetime value while delivering exceptional customer outcomes.
Responsibilities include building executive relationships, developing account strategies, coordinating with support, and driving adoption of KnowBe4 products to achieve growth targets.
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