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Remote Tier 1 Customer Support Specialist

Remote / Online - Candidates ideally in
Blacksburg, Montgomery County, Virginia, 24060, USA
Listing for: Vitu, Inc.
Remote/Work from Home position
Listed on 2026-07-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 26174 - 30307 USD Yearly USD 26174.00 30307.00 YEAR
Job Description & How to Apply Below

Vitu, Inc. is hiring a Customer Support Specialist I to assist customers via inbound calls, tickets, and chats. You will build positive relationships, resolve issues, and escalate complex problems to experts as needed.

The role emphasizes a responsive, service‑oriented approach and accuracy in handling account information. The position offers a remote-friendly environment with the 9:00 AM–6:00 PM ET schedule on Tuesday through Saturday, plus potential overtime on evenings or weekends.

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