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Remote Health Chat Support Specialist
Remote / Online - Candidates ideally in
Lee's Summit, Lees Summit, Jackson County, Missouri, 64002, USA
Listed on 2026-07-28
Lee's Summit, Lees Summit, Jackson County, Missouri, 64002, USA
Listing for:
Horizon NJ Health
Full Time, Remote/Work from Home
position Listed on 2026-07-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Horizon NJ Health is seeking a Remote Live Chat Support Representative to join our member-facing team. In this full-time, home-based role, you will be the first point of contact for members, delivering timely, accurate guidance through live chat and helping navigate benefits and services.
You will rely on strong written communication, empathy, and problem-solving to resolve inquiries, escalate complex cases when needed, and maintain detailed CRM records to ensure a seamless member experience.
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