Strategic Customer Success Manager, Enterprise SaaS
Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-07-28
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for:
Equifax, Inc.
Remote/Work from Home
position Listed on 2026-07-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Equifax Workforce Solutions' Public Safety vertical seeks a Customer Success Manager to maximize value and drive retention across a portfolio of clients throughout their lifecycle. You will build deep relationships, lead renewal strategies, and ensure customers realize the full value of Equifax solutions.
The role supports a hybrid work model, splitting time between the Louisville, KY office (Mon–Thu) and remote work on Fridays, with travel up to 25% for client meetings, reviews, and training.
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