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Bilingual Customer Service Agent; Remote​/Hybrid

Remote / Online - Candidates ideally in
Concord, Cabarrus County, North Carolina, 28027, USA
Listing for: North Carolina Department of Revenue
Full Time, Remote/Work from Home position
Listed on 2026-07-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 USD Yearly USD 40000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Customer Service Agent (Remote/Hybrid)

The North Carolina Department of Revenue is hiring Customer Service Agents in Raleigh to assist taxpayers by phone, provide accurate information, and promote compliance with state tax laws. Training leads to a potential hybrid schedule after progression.

Ideal candidates communicate clearly, handle high call volumes, and maintain professionalism with diverse customers. The role offers competitive benefits and a salary around the low $40k range with growth opportunities within DOR.

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