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Remote Student Support Specialist
Remote / Online - Candidates ideally in
Indianapolis, Marion County, Indiana, 46202, USA
Listed on 2026-07-29
Indianapolis, Marion County, Indiana, 46202, USA
Listing for:
Cengage Group
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Cengage Group is seeking a Tier 2 Student Advisor to deliver high-quality customer service in a fast-paced educational support setting. You will manage inbound/outbound contacts, resolve learner issues with empathy, and document interactions across multiple platforms with precision.
Ideal candidates have 1-2 years of customer service experience, strong communication, and bilingual Spanish/English abilities.
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