Remote CSM — GRC SaaS, ROI & Adoption Leader
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-29
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Workiva
Remote/Work from Home
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Workiva is seeking Customer Success Managers (CSMs) to be the primary contact for customers, guiding them through onboarding, adoption, and renewal in the Workiva Platform. You will collaborate with Services, Support, Marketing, and Sales to maximize ROI and ensure successful outcomes across named accounts.
You’ll develop relationships with management and stakeholders, advocate for customers, monitor milestones with Success Plans, and empower customers to realize value while helping to maintain
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