Remote Trauma Intake Specialist: Empathy-Driven Enrollment
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-29
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Triwill Group
Remote/Work from Home
position Listed on 2026-07-29
Job specializations:
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Customer Service/HelpDesk
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Healthcare
Job Description & How to Apply Below
Rebound is a fast-growing company delivering app-enabled trauma therapy across all 50 states. We’re seeking a compassionate Intake Specialist to be the first impression for Members, guiding enrollment and setting accurate expectations for their care.
In this remote role, you will handle inquiries by phone, text, and email, verify insurance, schedule the first therapy appointment, and maintain HIPAA-compliant records, while advocating for Members throughout their care.
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