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Remote Senior Counselor & Team Mentor

Remote / Online - Candidates ideally in
Charles Town, Jefferson County, West Virginia, 25414, USA
Listing for: American Express Global Business Travel
Remote/Work from Home position
Listed on 2026-07-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 46200 - 85800 USD Yearly USD 46200.00 85800.00 YEAR
Job Description & How to Apply Below
Position: Remote Senior Travel Counselor & Team Mentor

American Express Global Business Travel is seeking a Specialized Travel Consultant to provide high-touch support for top clients from home, collaborating with a team to deliver creative travel solutions and exceptional service.

You’ll handle frontline support with ticketing, bookings, and SLA management, while mentoring new counselors and guiding complex domestic and international itineraries. This role emphasizes proactive client service and teamwork in a 24/7 environment.

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Position Requirements
10+ Years work experience
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