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Remote Call Center Coordinator — Dental School Support
Remote / Online - Candidates ideally in
Medford, Middlesex County, Massachusetts, 02153, USA
Listed on 2026-07-29
Medford, Middlesex County, Massachusetts, 02153, USA
Listing for:
Tufts University
Remote/Work from Home
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Tufts University in Boston, MA seeks a Call Center Coordinator for the Dental School Call Center. This is a fully remote role with mandatory onsite training for the first 6–8 weeks.
You will triage and resolve inquiries, matching patients with the most appropriate clinical option and scheduling appointments across 14+ clinics. Responsibilities include handling phone and online inquiries, providing insurance information when needed, maintaining patient records, and contributing to the
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