Senior Enterprise Customer Success Manager — Remote
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-29
San Francisco, San Francisco County, California, 94199, USA
Listing for:
Cortex
Remote/Work from Home
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Cortex is seeking a Senior Customer Success Manager to own the post‑sale journey for strategic enterprise accounts. You will lead onboarding, adoption, success, and renewal, ensuring customers realize tangible business outcomes while navigating Cortex’s platform and Dev Ops domains.
You will partner with Product, Engineering and Sales to drive value, mitigate churn, and champion customer outcomes across senior leadership.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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