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Remote Payment Support Specialist II
Remote / Online - Candidates ideally in
Santa Barbara, Santa Barbara County, California, 93190, USA
Listed on 2026-07-30
Santa Barbara, Santa Barbara County, California, 93190, USA
Listing for:
AppFolio
Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support
Job Description & How to Apply Below
App Folio is seeking a Customer Care Specialist II on our Payment Support team to resolve complex financial and transactional inquiries for customers. You will apply your payment-process expertise and strong conflict-resolution skills to turn challenging situations into trusted, positive outcomes across touchpoints.
As part of a highly collaborative, cross-functional environment, you will partner with Product teams to surface systemic payment issues while delivering empathetic and timely support.
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