Remote EdTech Customer Success Manager Retention
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-30
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
HomeTown Ticketing, Inc.
Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Home Town Ticketing, Inc. seeks a Customer Success Manager to act as the strategic adviser for a portfolio of school customers. You will drive retention, product adoption, and relationship growth while coordinating cross-functionally to ensure goals are met with the Hometown platform.
This role emphasizes renewal conversations, expansion opportunities, and proactive account management. You’ll build trusted relationships with athletic directors and administrators, lead onboarding, and own
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