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Remote ER&R Center Analyst - Issuer Pro
Remote / Online - Candidates ideally in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-07-30
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listing for:
ASM Research, An Accenture Federal Services Company
Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is seeking an ER&R Support Analyst for a fully remote role focused on communications with issuers to verify Marketplace insurance data. You will process requests from stakeholders, determine needed information, and respond via phone and email with accuracy and professionalism.
Key duties include analyzing cases, providing excellent customer service, handling inbound calls, validating issuer requests, escalating where needed, building
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