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Remote Senior Bilingual Complaints Coordinator

Remote / Online - Candidates ideally in
Reno, Washoe County, Nevada, 89550, USA
Listing for: Capital One
Remote/Work from Home position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42308 - 57140 USD Yearly USD 42308.00 57140.00 YEAR
Job Description & How to Apply Below

Capital One is hiring a Senior Complaints Coordinator for a work-from-home role within 100 miles of specified locations. You will advocate for customers, resolve issues, and escalate where needed to ensure compliance and customer satisfaction.

The position requires fluent Spanish and English, 3+ years in customer service, and a commitment to delivering a high-quality customer experience. Training and language assessments are included.

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Position Requirements
10+ Years work experience
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