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Remote Healthcare Support Specialist

Remote / Online - Candidates ideally in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for: CAI
Full Time, Remote/Work from Home position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 19286 - 27552 USD Yearly USD 19286.00 27552.00 YEAR
Job Description & How to Apply Below

CAI is seeking a Customer Service Representative to provide 1st level phone and email-based support for providers of behavioral and physical health services. This remote, full-time role requires residency in North Carolina due to our end client.

You will respond to inquiries, navigate claims and continuity of care issues, and work toward meeting call-center metrics. You will maintain detailed records and collaborate with Provider Relations and Contracts teams to ensure seamless service.

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