Customer Care Specialist - Work From Home
Remote / Online - Candidates ideally in
Owensboro, Daviess County, Kentucky, 42301, USA
Listed on 2026-07-30
Owensboro, Daviess County, Kentucky, 42301, USA
Listing for:
MassMutual
Full Time, Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, English Customer Service
Job Description & How to Apply Below
[Customer Support / Remote] - Anywhere in U.S. / $45k per year + bonus eligible/ Paid training / Medical-Dental-Vision / 401k / PTO / $1,250 annual Well-Being Wallet / 320 hours of caregiver leave - As a Customer Service Associate at Mass Mutual, you will:
Communicate effectively with customers via phone and email;
Resolve customer inquiries and concerns promptly and accurately;
Provide exceptional customer service and maintain a positive demeanor at all times;
Utilize company software and systems to process customer requests and update account information;
Collaborate with team members to meet performance goals and improve processes;
Adhere to company policies and procedures to ensure compliance and protect sensitive customer information.
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