Remote Account Services Lead: Customer Success Escalations
Remote / Online - Candidates ideally in
Bismarck, Burleigh County, North Dakota, 58502, USA
Listed on 2026-07-30
Bismarck, Burleigh County, North Dakota, 58502, USA
Listing for:
Brink's
Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager, HelpDesk/Support
Job Description & How to Apply Below
Brink’s Account Services Lead position focuses on managing customer accounts, maintaining relationships, and serving as the primary escalation point for service issues. You will coordinate between internal teams and the customer to deliver value and ensure satisfaction.
The role emphasizes proactive communication, issue resolution, and collaboration with sales, support, and operations to meet customer expectations and drive strategic outcomes.
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