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Remote Senior Complaints Coordinator - Bilingual Spanish

Remote / Online - Candidates ideally in
Tampa, Hillsborough County, Florida, 33646, USA
Listing for: Capital One
Remote/Work from Home position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service
  • Language/Bilingual
    Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 44796 - 54751 USD Yearly USD 44796.00 54751.00 YEAR
Job Description & How to Apply Below

Capital One is seeking a Work From Home bilingual Senior Complaints Coordinator (Spanish) to provide exceptional customer service and issue resolution. The role requires listening, empathy and problem solving while complying with regulatory requirements.

You will handle escalated complaints, investigate concerns and guide teammates to the right resources. A 100-mile reporting radius and home-office readiness are needed.

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Position Requirements
10+ Years work experience
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