Client Facing Customer Service Rep (917
Clayton, St. Louis County, Missouri, USA
Listed on 2026-07-30
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Management
Customer Service Representative –
Are you passionate about delivering exceptional customer service and eager to be part of a dynamic team? We are seeking a dedicated and professional Customer Service Representative to join our client’s team. This is a unique opportunity to work remotely while contributing to a company that values your skills and offers potential for full-time conversion. If you thrive in a fast-paced environment, have a knack for problem-solving, and meet the hybrid location requirements, we want to hear from you!
In this role, you will assist a customer-facing team in providing prompt, professional, and convenient service to clients. You’ll also support back-end operations such as invoicing, data requests, and follow-up communications, ensuring seamless order processing and high customer satisfaction. This position offers flexibility within core hours of 8:30 am – 5:00 pm CST, with potential for overtime when needed.
Required Skills:- Minimum of one year of business-to-business (B2B) client/customer service experience
- Strong analytical skills with the ability to quickly absorb product knowledge
- Excellent organizational, time management, and multitasking capabilities
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Exceptional communication skills, both written and verbal
Skills:
- Experience with invoicing and data management processes
- Familiarity with CRM or similar customer management tools
- Prior remote work experience
Education and Experience:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- At least one year of B2B customer service experience in a professional setting
- Hybrid work location required; candidates must have an active hybrid working arrangement at one of the following locations:
Clayton, MO;
White Plains, NY; NYC;
Dallas, TX;
Madison, WI;
Wilmington, DE (must be specified on resume) - Availability to work during standard business hours, with some flexibility
- Ability to commit to a 6-month engagement with potential for full-time conversion
- Willingness to work 40 hours per week, with potential for overtime when needed
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