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Remote Customer Support Team Lead | US Hours
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-07-30
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
LumiMeds Health, Inc.
Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
Lumi Meds Health, Inc. is seeking a decisive Customer Support Team Leader to own and optimize our frontline CS/OPS operations. This role demands autonomy, ownership, and a proactive approach to issue resolution during US business hours.
You will guide agent performance, coach on tone and process, and uphold standards while reporting insights to leadership. Remote-first, globally distributed team culture emphasized.
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