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AI Platform GTM & Customer Success Lead (Remote
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-30
Austin, Travis County, Texas, 78716, USA
Listing for:
Lumenci
Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Lumenci is seeking a GTM & Customer Success Lead – AI Platform to launch, commercialize, and scale iLumos.ai across law firms, enterprises, and funders. This hybrid, customer-facing leadership role owns the full customer journey from pre-sales discovery through onboarding, adoption, renewal, and expansion.
You will work with cross-functional teams to design pilot programs, drive AI-enabled workflow adoption, and build scalable processes for a growing product portfolio.
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