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Enterprise Customer Success Lead (Remote

Remote / Online - Candidates ideally in
Pembroke Pines, Broward County, Florida, 33765, USA
Listing for: KnowBe4
Remote/Work from Home position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager
Salary/Wage Range or Industry Benchmark: 84000 - 94000 USD Yearly USD 84000.00 94000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise Customer Success Lead (Remote)

KnowBe4 is hiring a Customer Success Manager (Enterprise) to manage relationships with large customers and drive adoption of our security platform. This remote role focuses on onboarding, renewals, and identifying upsell opportunities within a multi‑account portfolio.

You will collaborate with executives, leverage CRM tools, and lead renewal and expansion discussions to maximize customer lifetime value.

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