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Senior Call Center Service Associate - Remote

Remote / Online - Candidates ideally in
Clifton, Passaic County, New Jersey, 07015, USA
Listing for: Horizon Blue
Full Time, Remote/Work from Home position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 52787 - 70172 USD Yearly USD 52787.00 70172.00 YEAR
Job Description & How to Apply Below

Horizon Blue Cross Blue Shield of New Jersey in Hopewell, NJ is seeking a Sr. Call Center Service Associate for full-time, on-site work.

You will resolve complex customer inquiries, provide second-level support, and coach junior staff while upholding quality standards and service levels. The role requires a High School Diploma or GED, 18+ months of call center experience, health insurance industry experience, and knowledge of medical terminology and billing.

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Position Requirements
10+ Years work experience
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