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Remote Student Support Specialist
Remote / Online - Candidates ideally in
Norfolk, Virginia, 23500, USA
Listed on 2026-07-30
Norfolk, Virginia, 23500, USA
Listing for:
Virginia Community Colleges
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, CRM System
Job Description & How to Apply Below
Tidewater Community College seeks applications for a Virtual Student Support Agent for our District Office in Norfolk. This position will support students virtually, with reporting to an office located in Norfolk.
Responsibilities include front line customer service via telephone, email and live chat; capturing contact information in the CRM; guiding applicants toward enrollment; and escalating complex inquiries following departmental processes to ensure a smooth student onboarding experience.
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