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Customer Service Advisor (Hybrid: Onsite to Remote

Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for: Nelnet, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 34320 - 44900 USD Yearly USD 34320.00 44900.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Advisor (Hybrid: Onsite to Remote)

Nelnet, Inc. in Lincoln, NE is seeking a Customer Service Representative to assist customers with student loan inquiries, payments, and options. You will learn the business during training and gradually move to a hybrid work model from home after meeting performance milestones.

You will join a team focused on accurate data handling, clear communication, and helping customers navigate complex loan information, with training and career development opportunities provided.

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