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Remote SaaS Customer Success Manager – Adoption & Growth

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: Opstream
Full Time, Remote/Work from Home position
Listed on 2026-07-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Management
  • Business
    Customer Success Mgr./ CSM, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below
Location: New York

Opstream is seeking a Customer Success Manager for a fully remote, full-time role. You will manage complex, global customer relationships in a SaaS environment, owning workflows, adoption, retention, and expansion. You will partner with Product, Engineering, Sales, and GTM to turn customer feedback into platform improvements and drive measurable value. Report to the VP of Customer Success and grow with the platform roadmap.
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