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Remote Customer Success Manager-SMB SaaS Growth & Renewals
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-31
Austin, Travis County, Texas, 78716, USA
Listing for:
Fairweather, LLC
Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Beyonk Group is seeking a Customer Success Manager to own post-sale relationships with SMB clients using Beyonk software. The role focuses on retention, renewals, and upsell, with additional time spent on customer support during onboarding to build product knowledge and empathy.
You'll work with business owners who may not be tech-savvy, helping them derive commercial value from the platform. Fully remote role; ideally based in Austin, TX.
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