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Hybrid Remote Post-Sale Customer Success Pro

Remote / Online - Candidates ideally in
Plymouth, Hennepin County, Minnesota, USA
Listing for: Socket.dev
Full Time, Remote/Work from Home position
Listed on 2026-07-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 36000 - 42000 USD Yearly USD 36000.00 42000.00 YEAR
Job Description & How to Apply Below

Merchology in Plymouth, MN is seeking a Customer Service Specialist I to support after-sale inquiries and order status updates. This role requires clear communication, problem solving, and a collaborative mindset to ensure exceptional service for corporate gifts and branded merchandise.

You will work in a hybrid role, three days onsite and two remote after training, coordinating with vendors and internal teams to keep orders moving smoothly.

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