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Remote Tier 2 Customer Care Specialist
Remote / Online - Candidates ideally in
Chelmsford, Middlesex County, Massachusetts, 01824, USA
Listed on 2026-07-31
Chelmsford, Middlesex County, Massachusetts, 01824, USA
Listing for:
Harte Hanks, Inc.
Full Time, Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Harte Hanks, Inc. in Chelmsford, Massachusetts is hiring a Tier 2 Customer Care Team Member for regular full-time work. You will troubleshoot device and connectivity issues, handle escalated calls, input data into the CRM, and guide customers toward solutions with empathy and expertise.
Join a fast-paced team delivering exceptional service to basketball fans and world-class brands. The role demands strong English communication, a high school diploma, and the ability to work flexible shifts.
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