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Remote Senior Bilingual Complaints Coordinator (Spanish
Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23298, USA
Listed on 2026-07-31
Richmond, Henrico County, Virginia, 23298, USA
Listing for:
Information Technology Senior Management Forum
Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Capital One is seeking a Work From Home Senior Complaints Coordinator who is fluent in Spanish and English. Candidates must live within a 100‑mile radius of listed locations and report in person with 24 hours notice when required.
You will advocate for customers, investigate concerns, and drive process improvements while ensuring compliance. Strong listening, problem solving, and de‑escalation skills are essential to deliver excellent service.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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