Remote Customer Success Associate: Onboarding & Support
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-31
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Triwill Group
Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Mgr./ CSM, CRM System, Technical Support
Job Description & How to Apply Below
Triwill Group is seeking a Customer Success Associate for a fully remote role. The position focuses on maintaining ongoing contact with lower-touch customers, triaging inquiries, and escalating complex issues to the CS Manager. You will support onboarding and keep CRM health data up to date.
The ideal candidate is tech-savvy, highly organized, and a strong communicator with 0–2 years in a customer-facing or support role. This is a remote-first team with opportunities for growth and mentorship.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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