Remote Healthcare Intake Specialist - First-Call Resolver
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-07-31
Boise, Ada County, Idaho, 83701, USA
Listing for:
Randstad USA
Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Randstad USA is seeking a Customer Service Intake Specialist to be the primary contact for providers and members, processing authorizations and inquiries while driving first-call resolution. You will research eligibility, communicate updates, and safeguard PHI with strong quality and customer care.
Responsibilities include handling Authorization & Service Processing, Information confidentiality, and Problem Resolution to reduce unnecessary transfers. The role is fully remote with CST hours.
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