Strategic Enterprise CSM for Growth & Retention (Remote
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-31
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Remote Jobs
Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Smartsheet is seeking a Sr. Customer Success Manager to manage a set of large enterprise accounts and improve customer satisfaction, engagement, retention, and growth.
You will be the primary contact for customers, guiding adoption, sharing best practices, and helping them realize value from Smartsheet. Remote work is possible from the Western US territory, reporting to a Sr. Manager of Customer Success.
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