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Remote Customer Retention Specialist — Upsell & Solutions
Remote / Online - Candidates ideally in
Upper Darby, Delaware County, Pennsylvania, 19082, USA
Listed on 2026-07-31
Upper Darby, Delaware County, Pennsylvania, 19082, USA
Listing for:
Breezeline
Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Breezeline is seeking a retention specialist to engage customers who request to disconnect or downgrade, and to upsell improved Breezeline products and services. The role emphasizes proactive retention and effective communication to maintain satisfaction and loyalty.
The position involves inbound and outbound outreach, understanding customer pain points, and offering solutions that match their evolving needs, while promoting new offerings and ensuring a top-tier customer experience.
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