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Remote Customer Success Lead | Sales & Support
Remote / Online - Candidates ideally in
Casa Grande, Pinal County, Arizona, 85122, USA
Listed on 2026-07-31
Casa Grande, Pinal County, Arizona, 85122, USA
Listing for:
Sweet Epic Travels
Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM -
Sales
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Sweet Epic Travels is seeking a Remote Customer Support Team Lead to act as the primary liaison for clients and elevate their experience from home. You will guide interactions, manage inquiries about insurance sales and benefits, and perform outbound outreach to uncover new opportunities.
In this role you will coordinate with sales and marketing teams, analyze client data to drive improvements, and maintain HIPAA compliance while delivering strong customer service in a remote environment.
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