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Remote Student Loan Counselor – Inbound Support
Remote / Online - Candidates ideally in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-07-31
Memphis, Shelby County, Tennessee, 37544, USA
Listing for:
LocateSmarter
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
CBE Companies is seeking a Customer Service Representative I to handle inbound calls from student loan borrowers, guiding them through deferment, forgiveness, and repayment options in compliance with federal and state laws.
The role requires documenting accounts accurately, maintaining knowledge of policies, and delivering service that exceeds expectations while staying focused in a quiet, distraction-free workspace.
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