Patient Rep (After Hours) - Part Time - Work From Home

[Patient Service / Remote] - Anywhere in U.S. / Up to $24.77-hr / Medical-Dental-Vision-Rx / FSA-HSA / Employer-matched 403(b) / PTO / Tuition reimbursement / Ongoing professional development / Employee Assistance Program - As a Patient Rep (After Hours) at Ascension, you will:
Respond to patient inquiries and concerns through various communication channels such as phone, email, and chat;
Provide exceptional customer service by addressing patient needs and resolving issues in a timely and efficient manner;
Maintain accurate and detailed records of patient interactions and follow-up actions taken;
Collaborate with the healthcare team to ensure proper handling and routing of patient inquiries;
Continuously assess and improve processes to enhance patient satisfaction and efficiency;
Support and adhere to all company policies and procedures to maintain a high level of professionalism and confidentiality. Hiring Immediately >>