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Remote Luxury CX Team Lead
Remote / Online - Candidates ideally in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-07-31
Scottsdale, Maricopa County, Arizona, 85261, USA
Listing for:
Sweet Epic Travels
Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
Sweet Epic Travels is seeking a dependable, people-focused Remote Customer Support Team Leader to guide our virtual support team and ensure every client receives timely, professional, and compassionate service. This role oversees daily support operations, coaches team members, reviews service quality, handles escalations, and helps maintain a luxury-level customer experience.
You will collaborate with management to strengthen client relations while promoting accountability and continuous
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