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Remote Customer Retention Specialist - Upsell & Support
Remote / Online - Candidates ideally in
Rochester, Strafford County, New Hampshire, 03867, USA
Listed on 2026-07-31
Rochester, Strafford County, New Hampshire, 03867, USA
Listing for:
Breezeline
Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Breezeline’s retention team focuses on going above and beyond during each customer interaction, providing a memorable experience and surpassing expectations. The team engages and retains customers requesting to disconnect or downgrade by reselling Breezeline products, with inbound and outbound outreach and a focus on solutions that enhance the customer experience.
You will promote current products, resolve issues, manage escalations, and strive for one-call resolution while upholding quality
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