Remote Call Quality Analyst - Veterinary Support & QA
Remote / Online - Candidates ideally in
Loveland, Larimer County, Colorado, 80538, USA
Listed on 2026-07-31
Loveland, Larimer County, Colorado, 80538, USA
Listing for:
Antech Diagnostics
Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Call Center / Support, Technical Support
Job Description & How to Apply Below
Antech Diagnostics is seeking a Customer Support Call Quality Analyst to drive the Call Center's quality through evaluation of calls and agent scoring. You will oversee the call quality processes and use our analytics platform to identify efficiency and quality improvements, collaborating with Center Managers to lift customer experience.
The role requires strong communication and analytical skills, 3+ years in a call center/leadership capacity, and familiarity with Excel and CX platforms.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×