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Student Loan Customer Service Advisor
Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-08-01
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for:
Nelnet, Inc.
Full Time, Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
Nelnet, Inc. is hiring a Customer Service Advisor in Lincoln, NE. You will handle student loan inquiries across calls, email, chat and text, while learning processes and building rapport with your team.
Training hours run five weeks, with shift post-training during days and times listed. After meeting performance expectations, a remote work option may become available. We emphasize strong communication, teamwork, data accuracy, and the ability to navigate multiple platforms.
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